Obligation 1 – Consent

The PDPA prohibits LEDtronics from collecting, using or disclosing an individual’s Personal Data unless the individual gives or is deemed to give consent for the collection, use or disclosure of his Personal Data. By providing the Personal Data requested by us, you consent to us using and disclosing your Personal Data as set forth in this Privacy Policy Statement and our Personal Information Collection Statement (if one has been provided to you.

This consent remains valid until you alter or revoke it by providing written notice to LEDtronics (contact details provided below). Please note that if you withdraw your consent to any or all use or disclosure of your Personal Data, depending on the nature of your request, we may not be in a position to continue to provide our products or services to you, administer any contractual relationship in place or respond to a claim.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Obligation 2 – Purpose Limitation

The PDPA limits the purposes for which and the extent to which an organisation may collect, use or disclose personal data. When communicating with LEDtronics, all communications will be transmitted and stored by us. LEDtronics may receive Personal Data from registrations, request forms, surveys, e-mail, phone, or other means from:

1. you, directly; when and however you provide it to us, whether via phone, chats, emails, web forms, social media; subscribing to marketing materials; or in the course of providing products or services to LEDtronics; or receiving products or services from LEDtronics.
2. prospective and current customers using LEDtronics hosting and information technology services;
3. users of any mobile-device applications that we offer (such as our iOS and Android applications);
4. service providers and business partners;
5. job applicants; and
6. other third-parties that it interacts with

LEDtronics gives you choices about the ways we collect, use, and share your Personal Data. For example, you can choose whether you would like to receive communications from us, and what contact and/or financial information will be stored in a user account you create with us. Note that for some services, if you choose not to provide certain details, some of your experiences with us may be affected. When you work with us or use certain services, you may be prompted to create a user account. Your user account may hold Personal Data that you provide, such as name, mailing address, email address, or credit card information.

We may also collect information that is related to you but that does not personally identify you (“Non-personal Information”). Non-personal Information also includes information that could personally identify you in its original form, but that we have modified (for instance, by aggregating, anonymizing or de-identifying such information) to remove or hide any Personal Data.

Obligation 3 – Notification

When we collect Personal Data directly from you, we will inform you of the purpose of the collection, use or disclosure by reference to this Privacy Policy or through a Personal Information Collection Statement. We will only collect Personal Data by lawful and fair means. Personal Data is collected when you complete an insurance proposal form, make a claim under a contract of insurance with us, or when you use or visit our website and submit other information (including Personal Data) to us.

Some information is collected automatically when you visit our website because your IP address needs to be recognized by the server. We may use the IP address information to monitor and analyse how parts of our website are used.

We may use cookies for a number of purposes as set out in our website terms of use. Our cookies will track only your activity relating to your online activity on our website and will not track your other internet activity. Our cookies do not gather personally identifiable information. Please refer to our Website Terms of Use for our policy on the use of cookies.

Obligation 4 – Access and Correction

Under the PDPA, you have the right (subject to certain exemptions) to request:

1. Access to some or all of your Personal Data in our possession; and
2. Information about the ways the Personal Data has been or may have been used or disclosed by us within a year before the date of your request.

Subject to certain exemptions under the PDPA, we will grant access to and correct Personal Data as requested by you. If we hold Personal Data about you and you are able to establish that the Personal Data is not accurate, complete and up to date, we will take reasonable steps to correct your Personal Data so that it is accurate, complete and up to date. We will provide reasons for any denial of access or a refusal to correct Personal Data.

Your request to access or correct Your Personal Data will be actioned as soon as reasonably possible from the time the access request is received. If we are unable to respond within 21 days, we will inform you in writing of the time in which we will be able to respond to your request.

Obligation 5 – Accuracy

We will take practical steps to ensure that the Personal Data we collect, use or disclose is accurate, complete and up to date, having regard to the purpose (including any directly related purpose) for which the Personal Data is or is to be used. Please refer to Obligation 4 for details on how you can obtain and correct any Personal Data relating to you that we may hold.

Obligation 6 – Protection

We will take all practical steps to ensure that Personal Data we hold is protected against unauthorized or accidental access, processing, erasure or other use. We provide a highly secure online infrastructure for activities conducted via our website, including SSL (secure socket layer) encryption, IDS (intrusion detection system) and the use of firewalls and anti-virus software. We also adopt stringent security procedures with the use of user ID and passwords, time stamping and audit trails for all transactions, together with a dedicated internal transaction security policy. Our online infrastructure is closely monitored and maintained, with data backup and data recovery procedures and mechanisms.

Unfortunately, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any Personal Data you might have with us has been compromised), please immediately notify us.

Obligation 7 – Retention

We will retain your Personal Data for only as long as necessary to serve the purposes set out in this Privacy Policy and Personal Information Collection Statement in compliance with all statutory and regulatory requirements in Malaysia concerning the retention of Personal Data. We will take reasonable steps to destroy or permanent anonymize Personal Data if it is no longer needed for such purposes.

Obligation 8 – Transfer Limitation

Due to the global nature of our business, for the purposes set out in this Privacy Policy, we may transfer Personal Data to parties located in other countries that may have a different data protection regime than is found in Malaysia. Personal Data collected in Malaysia by LEDtronics may be transferred to parties which may be located in Malaysia or overseas, such as to other LEDtronics branches; LEDtronics secure data centers; LEDtronics subsidiaries, affiliates, reinsurers, lawyers, auditors, service providers and business partners; governmental or regulatory authorities; providers of risk intelligence for the purpose of customer due diligence or anti-money laundering screening, in order to carry out the purposes, or directly related purposes, for which the Personal Data was collected. Where such a transfer is performed, LEDtronics will take appropriate steps to ensure that the overseas recipient of Personal Data is bound by legally enforceable obligations to provide a standard of protection to that Personal Data that is comparable to that of the PDPA.

Obligation 9 – Openness

We have clearly expressed policies and practices on our management of Personal Data. These policies are set out in this Privacy Policy and in our Personal Information Collection Statement, which we make available to anyone who requests it.

If you would like to access a copy of your personal data, correct or update your personal data, or have a complaint or want more information about how LEDtronics manages your personal data, please contact LEDtronics’s Privacy/Compliance Officer at admin@ledtronics.com.my

Obligation 10 – Other Rights, Obligations and Uses

Notice to Customers Relating to the Processing of Personal Data for Direct Marketing Purposes

This Statement is intended to notify you why Personal Data is collected and how it may be used to send you marketing and/or promotional messages.

Marketing messages are messages sent to individuals with the intention of advertising; promoting or offering to provide goods or services; interests in collaboration; business or investment opportunities or advertising; or promoting the supplier or provider of the aforesaid. These changes generally do not affect our sending of other types of messages via your telephone number(s), such as informational and service-related messages, messages that are for business-to-business marketing, market survey/research or which promote charitable or religious causes, and personal messages sent by individuals.

Use of Data in Direct Marketing

LEDtronics aims to comply with the requirements of the PDPA and respects your choices.

If you have previously consented to our sending you of promotional and/or marketing messages via your telephone number, we will continue to do so until you withdraw your consent.

Examples of the Personal Data which LEDtronics may collect, use and/or disclose in order to send you marketing and/or promotional messages about our products and services which may be of interest and relevance to you include (non-exhaustive list): your name, contact details, transaction patterns and behaviour, and demographic data.

Depending on the product or service concerned, your Personal Data may be disclosed to: LEDtronics group companies; third party financial institutions, insurers, credit card companies, telemarketing companies, securities and investment services providers; service providers who have been contracted by LEDtronics to provide LEDtronics with administrative, financial, research, professional or other services; anyone authorised by you, as specified by you.

At any time, you may opt out of receiving marketing communications from us by contacting us or by using any opt-out facilities provided in our marketing communications and we will ensure that your name is removed from our mailing list.

Term of Use

Acceptance of the Terms of Use

The following terms and conditions govern your access to and use of www.ledtronics.com.my, including any content, functionality and services offered on or through www.ledtronics.com.my and its affiliated Website (the "Website"). Please read the Terms of Use carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms of Use. If you are using our Website on behalf of a business, you represent and warrant that you are authorized to agree to these terms on behalf of such business. You are responsible to make sure that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them. If you do not want to agree to these Terms of Use, or do not meet all the eligibility requirements to use the Website, you must not access or use the Website

These Terms of Use described the legally binding terms and conditions that oversee your use of the Website. By logging into the Website, you are being compliant that these terms and you represent that you have the authority and capacity to enter into these terms. you should be at least 18 years of age to access the Website. if you disagree with all of the provision of these terms, do not log into and/or use the Website.

Access to the Website

Subject to these Terms. LEDtronics grants you a non-transferable, non-exclusive, revocable, limited license to access the Website solely for your own personal, non-commercial use.>

Certain Restrictions.The rights approved to you in these Terms are subject to the following restrictions: (a) you shall not sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Website; (b) you shall not change, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Website; (c) you shall not access the Website in order to build a similar or competitive Website; and (d) except as expressly stated herein, no part of the Website may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means unless otherwise indicated, any future release, update, or other addition to functionality of the Website shall be subject to these Terms. All copyright and other proprietary notices on the Website must be retained on all copies thereof.

LEDtronics reserves the right to change, suspend, or cease the Website with or without notice to you. You approved that LEDtronics will not be held liable to you or any third-party for any change, interruption, or termination of the Website or any part.

No Support or Maintenance.You agree that LEDtronics will have no obligation to provide you with any support in connection with the Website.

Excluding any User Content that you may provide, you are aware that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Website and its content are owned by LEDtronics or LEDtronics’s suppliers. Note that these Terms and access to the Website do not give you any rights, title or interest in or to any intellectual property rights. LEDtronics and its suppliers reserve all rights not granted in these Terms.

Third-Party Links & Ads; Other Users

Third-Party Links & Ads. The Website may contain links to third-party Website and services, and/or display advertisements for third-parties. Such Third-Party Links & Ads are not under the control of LEDtronics, and LEDtronics is not responsible for any Third-Party Links & Ads. LEDtronics provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads. You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices.

Other Users. Each Website user is solely responsible for any and all of its own User Content. Because we do not control User Content, you acknowledge and agree that we are not responsible for any User Content, whether provided by you or by others. You agree that LEDtronics will not be responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any Website user, we are under no obligation to become involved.

You hereby release and forever discharge LEDtronics and our officers, employees, agents, successors, and assigns from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature, that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Website. If you are a California resident, you hereby waive California civil code section 1542 in connection with the foregoing, which states: "a general release does not extend to claims which the creditor does not know or suspect to exist in his or her favour at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor."

Disclaimers

This disclaimer notice is intended to make it known to all users and visitors to this Website that LEDtronics Sdn Bhd, this Website, its contents, links, services and the products described and mentioned in this Website and manufactured and offered by LEDtronics Sdn Bhd and its subsidiary companies are not associated and/or affiliated in any way whatsoever and howsoever to Ledtronics Inc and/or its representatives/distributors or its products.

No such association and/or affiliation is made or intended to be made at any time by LEDtronics Sdn Bhd in this Website or in relation to its products or otherwise, and under no circumstances should such an association or affiliation be made or construed to be such by any party.

The Website is provided on an "as-is" and "as available" basis, and LEDtronics and our suppliers expressly disclaim any and all warranties and conditions of any kind, whether express, implied, or statutory, including all warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement. We and our suppliers make not guarantee that the Website will meet your requirements, will be available on an uninterrupted, timely, secure, or error-free basis, or will be accurate, reliable, free of viruses or other harmful code, complete, legal, or safe. If applicable law requires any warranties with respect to the Website, all such warranties are limited in duration to ninety (90) days from the date of first use.

LEDtronics hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for particular purpose. the foregoing does not affect any warranties which cannot be excluded or limited under applicable law.

Limitation on Liability

To the maximum extent permitted by law, in no event shall LEDtronics or our suppliers be liable to you or any third-party for any lost profits, lost data, costs of procurement of substitute products, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these terms or your use of, or incapability to use the Website even if LEDtronics has been advised of the possibility of such damages. Access to and use of the Website is at your own discretion and risk, and you will be solely responsible for any damage to your device or computer system, or loss of data resulting therefrom.

To the maximum extent permitted by law, notwithstanding anything to the contrary contained herein, our liability to you for any damages arising from or related to this agreement, will at all times be limited to a maximum of fifty U.S. dollars (US$50). The existence of more than one claim will not enlarge this limit. You agree that our suppliers will have no liability of any kind arising from or relating to this agreement.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Terms and Termination.Subject to this Section, these Terms will remain in full force and effect while you use the Website. We may suspend or terminate your rights to use the Website at any time for any reason at our sole discretion, including for any use of the Website in violation of these Terms. Upon termination of your rights under these Terms, your Account and right to access and use the Website will terminate immediately. You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our live databases. LEDtronics will not have any liability whatsoever to you for any termination of your rights under these Terms.

Copyright Policy

LEDtronics respects the intellectual property of others and asks that users of our Website do the same. In connection with our Website, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination of users of our online Website who are repeated infringers of intellectual property rights, including copyrights.

All copyrights in this Website (including text, graphics, logos, icons and sound recordings) is owned or licensed to LEDtronics and shall be protected under the Digital Millennium Copyright Act (17 U.S.C. § 512).

Any distribution or reproduction of part or all contents in any form is prohibited other than the following:

• you may print or download to a local hard disk extracts for your personal and non-commercial use only;
• you may copy the content to individual third parties for their personal use, but only if you acknowledge this Website as the source of the material.

You may not, except with express written permission from LEDtronics, adapt, reproduce, distribute, create derivative works from any part of this Website or commercially exploit the content. Nor may you transmit it or store it in any other Website or other form of electronic retrieval system.

If you believe that one of our users is, through the use of our Website, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification must be provided to our designated Copyright Agent designated below. In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512), the written notice must include:

• your physical or electronic signature;
• identification of the copyrighted work(s) that you claim to have been infringed;
• identification of the material on our services that you claim is infringing and that you request us to remove;
• sufficient information to permit us to locate such material;
• your address, telephone number, and e-mail address;
• a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
• a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

General

These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our Website. You are responsible for providing us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Any changes to these Terms will be effective upon the earliest of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our Website. These changes will be effective immediately for new users of our Website. Continued use of our Website following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes. Dispute Resolution. Please read this Arbitration Agreement carefully. It is part of your contract with LEDtronics and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

Applicability of Arbitration Agreement.All claims and disputes in connection with the Terms or the use of any product or service provided by the LEDtronics that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement. Unless otherwise agreed to, all arbitration proceedings shall be held in English. This Arbitration Agreement applies to you and LEDtronics, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or goods provided under the Terms.

Notice Requirement and Informal Dispute Resolution.Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute describing the nature and basis of the claim or dispute, and the requested relief. A Notice to LEDtronics should be sent to: E-3-3, Garden Office @ Encorp Strand, Jalan PJU 5/1, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia. After the Notice is received, you and LEDtronics may attempt to resolve the claim or dispute informally. If you and LEDtronics do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award to which either party is entitled.

Arbitration Rules.Arbitration shall be initiated through the Asian International Arbitration Centre (AIAC), a not-for-profit, non-governmental international arbitral institution which has been accorded independence and certain privileges and immunities by the Government of Malaysia for the purposes of executing its functions as an independent, international organization. Under any arbitration agreement referring to the AIAC Arbitration Rules the parties shall be deemed to have agreed that the following rules, or such amended rules, in force on the date of the commencement of the arbitration, or the filing of an application for the appointment of an emergency arbitrator, shall be applied unless otherwise agreed by the parties We may require You to submit any disputes arising from the use of these Terms of Use or the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration in accordance with the AIAC Arbitration Rules.

Additional Rules for Non-Appearance Based Arbitration.If non-appearance based arbitration is elected, the arbitration shall be conducted by telephone, online and/or based solely on written submissions; the specific manner shall be chosen by the party initiating the arbitration. The arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise agreed by the parties.

Time Limits. If you or the LEDtronics pursues arbitration, the arbitration action must be initiated and/or demanded within the statute of limitations and within any deadline imposed under the AIAC Arbitration Rules for the pertinent claim.

Authority of Arbitrator. If arbitration is initiated, the arbitrator will decide the rights and liabilities of you and the LEDtronics, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages, and to grant any non-monetary remedy or relief available to an individual under applicable law, the AIAC Arbitration Rules, and the Terms. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and the LEDtronics.

Waiver of Jury Trial.THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement. Arbitration procedures are typically more limited, more efficient and less expensive than rules applicable in a court and are subject to very limited review by a court. In the event any litigation should arise between you and the LEDtronics in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND THE LEDTRONICS WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge.

Waiver of Class or Consolidated Actions.All claims and disputes within the scope of this arbitration agreement must be arbitrated or litigated on an individual basis and not on a class basis, and claims of more than one customer or user cannot be arbitrated or litigated jointly or consolidated with those of any other customer or user.

Confidentiality. All aspects of the arbitration proceeding shall be strictly confidential. The parties agree to maintain confidentiality unless otherwise required by law. This paragraph shall not prevent a party from submitting to a court of law any information necessary to enforce this Agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.

Severability.If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Agreement shall continue in full force and effect.

Right to Waive.Any or all of the rights and limitations set forth in this Arbitration Agreement may be waived by the party against whom the claim is asserted. Such waiver shall not waive or affect any other portion of this Arbitration Agreement.

Survival of Agreement.This Arbitration Agreement will survive the termination of your relationship with LEDtronics.

Small Claims Court.Nonetheless the foregoing, either you or LEDtronics may bring an individual action in small claims court.

Emergency Equitable Relief. Anyhow the foregoing, either party may seek emergency equitable relief before a state or federal court in order to maintain the status quo pending arbitration. A request for interim measures shall not be deemed a waiver of any other rights or obligations under this Arbitration Agreement.

Claims Not Subject to Arbitration.Notwithstanding the foregoing, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of the other party’s patent, copyright, trademark or trade secrets shall not be subject to this Arbitration Agreement.

Electronic Communications. The communications between you and LEDtronics use electronic means, whether you use the Website or send us emails, or whether LEDtronics posts notices on the Website or communicates with you via email. For contractual purposes, you (a) consent to receive communications from LEDtronics in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that LEDtronics provides to you electronically satisfy any legal obligation that such communications would satisfy if it were be in a hard copy writing.

Entire Terms.These Terms constitute the entire agreement between you and us regarding the use of the Website. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word "including" means "including without limitation". If any provision of these Terms is held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Your relationship to LEDtronics is that of an independent contractor, and neither party is an agent or partner of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without LEDtronics’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. LEDtronics may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.

Your Privacy.Please read our Privacy Policy.

Copyright/Trademark Information.Copyright ©. All rights reserved. All trademarks, logos and service marks displayed on the Website are our property or the property of other third-parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.